Frequently Asked Questions
Still have queries related to what we do? Don’t worry!
You’re in the right place. Here are the most commonly
asked questions and our answers
General
What are the benefits of Cent Rewardz?
Redeem your CBOI Points on a wide range of products like movie tickets air tickets, mobile/DTH recharge, gift vouchers & more...
My Account
How can I check my Cent Points and know more about the program?
Visit Cent Rewardz website or call our Customer Care on 1800 258 8069...
Redemption
How do I redeem my CENT REWARDZ Points?
You can redeem your CENT REWARDZ Points for a wide range of products across categories such as apparel, electronics, jewellery, home décor, kitchen appliances and for services such as movie tickets, air tickets, mobile/DTH recharge & more...
Merchandise
How many days will it take to get my reward merchandise delivered?
Catalogue Products Delivery: If the delivery address provided during catalogue purchase is of any metro cities like Mumbai, Hyderabad, Delhi NCR, Kolkata, Pune, Ahmedabad, Bangalore, Chennai, Surat, Nashik, Gurgaon then the product shall be delivered within 5 -7 Working days.
Gift Vouchers
Will I receive physical gift card?
No, you will receive instant gift card details on your email ID. No physical gift cards are sent. Sometimes due to a technical issue, you may receive the voucher within 24 hours to 48 hours in your registered email ID.
Mobile/DTH Recharge
Is Mobile/DTH Recharge offered on Cent Rewardz Online Portal?
Yes, Cent Rewardz allows its customers to recharge their pre-paid mobile phones or their DTH accounts using their CBOI Points.
Accurals
Where can I earn Cent Points?
You can earn CBOI Points anywhere in India by making payments using your Central Bank Of India Debit Card.
Flight Booking
Can I book both international and domestic flights?
Yes
Hotel Booking
Can more than two adults stay in one room?
Most hotels allow additional guests to stay in a room for an extra charge as long as the room doesn’t exceed the maximum number of guests allowed per room.
Bharat Connect
What is Bharat Connect?
Bharat Connect, formerly known as Bharat BillPay, was conceptualised by the RBI. Bharat Connect (Bill Pay) is an integrated online platform developed by the National Payments Corporation of India (NPCI) for utility bill payments. You can make bill payment by using reward points and debit card.
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